Frequenty Asked Questions
Our menu is a guide, so you let us know if there any other tasks that may not be on the menu, and we will include.
Monday to Friday, from 7:30am – 7:00pm.
For any emergency service, on or during holidays, on weekends or outside of our normal business hours, there is a surcharge of an additional R200 per hour + the normal rate per hour.
Your monthly package starts from date of invoice.
Any area within a 30km radius from our offices in Melville.
Ideally 24-48 hours, but as far as possible we will try to accommodate any request.
All work is invoiced and paid upfront before any work commences.
Some clients prefer to pay on quote and others issue us with a bank card, that we ONLY use for their purchases, has a monthly limit, and we provide cash slips and a monthly statement.
Drop us WhatsApp/Email/visit our website and ‘Ring the Bell’ for service.
We use a time tracking app and will give our clients a halfway heads-up and provide them with a time report each month.
You can upgrade when the halfway heads-up is given.